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隐私保护

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隱私保護

Privacy protection

 

最後更新:2024年102

Last updated: October 2, 2024

 

1. 我們重視閣下私隱

   We value your privacy

 

我們致力保障及尊重閣下私隱。為使閣下能獲得最佳的服務及客戶體驗,我們須收集閣下的某些個人資料。

We are committed to protecting and respecting your privacy. In order to provide you with the best service and customer experience, we must collect certain personal information from you.

 

本私隱政策能幫助閣下了解我們將如何收集並使用閣下的個人資料、我們將與何人分享閣下的個人資料,以及閣下能如何控制我們收集個人資料的方法及用途。

This Privacy Policy can help you understand how we collect and use your personal information, with whom we will share your personal information, and how you can control the method and use of your personal information.

 

閣下若存取或使用本流動和/或網站電子商務服務(「本電子商務服務」),或登記並建立帳戶(「使用者帳戶」)以使用本電子商務服務,則本私隱政策將適用於閣下。 

If you access or use this mobile and/or website e-commerce service ("the e-commerce service"), or register and create an account ("user account") to use this e-commerce service, this Privacy Policy will apply To Your Excellency.

 

我們有時可能會向閣下發送新通知,以解釋在特定情況下我們可能會如何使用閣下的個人資料,且屆時必會提供閣下可退出此類用途的選擇。

From time to time, we may send you new notices explaining how we may use your personal data in specific circumstances, and we will always provide you with choices to opt-out of such uses.

 

2. 我們的身份 / Our Identity

 

本電子商務服務乃由華晴集團有限公司營運,相關個人資料亦由我們掌控。我們將依照本私隱政策來使用所收集關於閣下的個人資料。

This e-commerce service is operated by Amazing Wahching Group Limited, and the relevant personal information is also controlled by us. We will use the personal information we collect about you in accordance with this Privacy Policy.

 

3. 我們如何收集資料?/ How do we collect information?

 

閣下的個人資料將由閣下提供,並由我們華晴集團有限公司間接或直接收集,或於閣下存取或使用本電子商務服務時自動擷取。舉例而言,當閣下建立使用者帳戶、瀏覽本電子商務服務或藉此購物,或當閣下向我們發送電郵時,我們將收集閣下的個人資料。

Your personal information will be provided by you and collected by Amazing Wahching Group Limited, indirectly or directly, or automatically when you access or use this e-commerce service. For example, we will collect your personal information when you create a user account, browse or make a purchase through this e-commerce service, or when you send us an email.

 

4. 閣下是否已滿18歲?/  Are you over 18 years old?

 

閣下若未滿18歲,則須先徵得家長或監護人同意,方可使用本電子商務服務,或申請使用者帳戶。

If you are under 18 years old, you must obtain the consent of your parent or guardian before using this e-commerce service or applying for a user account.

 

5. 我們將收集閣下何種資料?

   What information will we collect from you?

 

閣下可能需要向我們提供特定個人資料,方能使用本電子商務服務。我們將於需要此類資料時告知閣下。閣下可按意願選擇是否提供任何其他個人資料。

 

You may be required to provide us with certain personal information in order to use this e-commerce service. We will let you know when we need such information. You can choose whether to provide any other personal data if you wish.

 

(a) 閣下之使用者帳戶 / Your user account

 

閣下若登記使用者帳戶以使用本電子商務服務,則我們可能會收集關於閣下的某些個人資料,當中包括:閣下的流動電話號碼,我們將藉此以核實閣下身份;

閣下的全名、性別、出生年月、電郵地址、電話號碼。此類資料可協助我們為閣下提供更為個人化的產品及推廣建議,但並非強制性的。閣下可選擇不向我們提供此類資料,而不會影響本電子商務服務的基本功能;

If you register a user account to use this e-commerce service, we may collect certain personal information about you, including: your mobile phone number, which we will use to verify your identity;

Your full name, gender, date of birth, email address, and phone number. This kind of information can help us provide you with more personalized product and promotion suggestions, but it is not mandatory. You can choose not to provide us with such information without affecting the basic functions of this e-commerce service;

 

關於閣下使用者帳戶的帳戶狀況及活動。

Account status and activity regarding your user account.

 

(b) 閣下使用本電子商務服務購物時

   When you use this e-commerce service to make purchases

 

閣下若使用本電子商務服務於網上購物時,我們可能會收集關於閣下的某些個人資料,當中包括:

If you use this e-commerce service for online shopping, we may collect certain personal information about you, including:

 

閣下在本電子商務服務上的產品搜尋紀錄,用於提供自動完成功能,或向閣下提供與該次搜尋相關的產品資訊。請注意,除非我們將搜尋結果與其他關於閣下且我們能藉以識別閣下的資料加以合併,否則搜尋結果並不構成個人資料。我們若作出上述合併,則會將閣下的搜尋關鍵詞視為個人資料,並按照本私隱政策加以儲存並妥善保管。我們或會使用此類個人資料以改善我們服務;

Your product search records on this e-commerce service are used to provide auto-complete functions or provide you with product information related to that search. Please note that search results do not constitute personal data unless we combine them with other information about you that allows us to identify you. If we make the above merger, your search keywords will be treated as personal data, which will be stored and properly kept in accordance with this privacy policy. We may use such personal data to improve our services;

 

閣下的購物偏好,以及如何選擇由本電子商務服務提供的喜好項目、購買事項。閣下在使用本電子商務服務時,可對特定產品及品牌表達興趣,並透過本電子商務服務,與我們或其第三方合作伙伴分享此類資訊。Your shopping preferences, and how to select favorite items and purchases provided by this e-commerce service. When you use this e-commerce service, you can express interest in specific products and brands, and share such information with us or our third-party partners through this e-commerce service.

 

閣下透過本電子商務服務購物時的交易紀錄或付款詳情。當閣下透過本電子商務服務下單時,須提供收件人全名、地址及流動電話號碼。閣下所購買的產品/服務、訂單號碼、下訂時間、付款金額及付款方法。我們將收集此類資料(「訂單資料」)以完成並確認交易、讓閣下能檢閱訂單,及向閣下提供相關客戶服務。我們亦會使用訂單資料以核實閣下身份、確認交易、處理付款及完成送貨、解答閣下關於訂單的查詢,以及提供其他售後服務。

Transaction records or payment details when you purchase through this e-commerce service. When you place an order through this e-commerce service, you must provide the recipient's full name, address and mobile phone number. The products/services you purchased, order number, order time, payment amount and payment method. We will collect this information ("Order Information") to complete and confirm transactions, enable you to review orders, and provide you with related customer service. We will also use order information to verify your identity, confirm transactions, process payments and complete delivery, answer your inquiries about your order, and provide other after-sales services.

 

(c) 其他資料 / Other information

 

在我們與閣下溝通(如電話號碼、電郵內容、聯絡資料)時,或在閣下填寫任何資訊及意見回饋時,我們亦會收集閣下某些個人資料。

We will also collect certain personal information from you when we communicate with you (such as phone number, email content, contact information), or when you fill in any information and feedback.

 

6. 我們將如何使用閣下之資料?

How will we use your information?

 

我們僅會將閣下個人資料用於下列目的。

We will only use your personal data for the following purposes.

 

(a) 帳戶管理 / Account management

 

幫助管理並維持閣下之使用者帳戶,當中包括:

Help manage and maintain your user account, including:

 

建立及更新閣下之使用者帳戶;

Create and update your user account;

 

(b) 核實閣下身份;

   Verify your identity;

 

建立關於閣下的單一簡歷,當中包括將閣下之資料與我們集團任何成員既有的其他閣下個人資料加以合併;

Provide you with a login name for your user account to access this e-commerce service;

 

為閣下提供登入名稱,以供閣下之使用者帳戶存取本電子商務服務;

Provide you with a login name for your user account to access this e-commerce service;

 

維持、更新、管理及處理閣下在本電子商務服務上之活動紀錄,當中包括閣下透過本網站購買或訂購任何產品或服務之事宜(「訂單」),以及任何獎賞計劃之任何積分或獎賞;

Maintain, update, manage and process records of your activities on this e-commerce service, including your purchase or order of any products or services through this website ("Orders"), and any points or rewards from any reward programs

 

完成交易,當中包括處理或促進付款;

Complete transactions, including processing or facilitating payments;

 

向閣下發送關於本網站及本電子商務服務最新特色功能及優惠的消息;

Send you news about the latest features and offers of this website and this e-commerce service;

 

(c) 客戶支援 / Customer Support

 

在閣下聯絡我們時協助閣下,例如回應及調查閣下的問題或疑慮,以及監察及改善客戶支援服務,以至協助閣下處理任何訂單的送貨、退款、退貨或換貨事宜。

Assist you when you contact us, such as responding to and investigating your questions or concerns, monitoring and improving customer support services, and assisting you with the delivery, refund, return or exchange of any orders.

 

(d) 優化與改進 / Optimization and improvement

 

我們或會透過多種途徑,例如分析工具、研究、調查及意見表,使用閣下的個人資料以了解並改善本電子商務服務或我們的合作伙伴的運作,改進我們服務或產品、開發新功能及優惠,以及評估並修改業務、促銷及策略運作及計劃。

We may use your personal information through various means, such as analysis tools, research, surveys and opinion forms, to understand and improve the operation of this e-commerce service or our partners, improve our services or products, and develop new features. and offers, as well as evaluate and revise business, promotional and strategic operations and plans.

 

(e) 法律與行政用途 / Legal and administrative purposes

 

我們可能會使用閣下的個人資料,以便就閣下之使用者帳戶、本電子商務服務,或按執法或監管當局、法院或其他政府機構要求,調查或處理任何事故、申索或爭議,或因應法律要求而另作使用。我們亦可能會將閣下的個人資料用於關乎閣下的任何法律程序。

We may use your personal data to investigate or handle any incidents, claims or disputes in connection with your user account, this e-commerce service, or as required by law enforcement or regulatory authorities, courts or other government agencies, or in response to legal proceedings. Used separately upon request. We may also use your personal data in connection with any legal proceedings relating to you.

 

(f) 網上購物 / Online Shopping

 

處理或管理閣下之訂單,當中包括任何送貨、領取安排、退款、退貨或換貨事宜。

Process or manage your orders, including any delivery, collection arrangements, refunds, returns or exchanges.

 

7. 我們將與何人分享閣下資料?

   With whom will we share your information?

 

閣下若使用本電子商務服務,或申請使用者帳戶,即表示閣下同意我們可按本節所述而將閣下之個人資料與第三方分享,以及作跨境傳送。我們無論於何地儲存或處理閣下的個人資料,我們將會按照本私隱政策及所有適用法律致力保護該等資料,並會採取合理步驟對其加以保障。

If you use this e-commerce service or apply for a user account, you agree that we may share your personal information with third parties and transfer it across borders as described in this section. Wherever we store or process your personal data, we will strive to protect it in accordance with this Privacy Policy and all applicable laws, and will take reasonable steps to protect it.

 

(a) 合作伙伴 / Partners 

 

閣下若於我們建立使用者帳戶,則閣下的個人資料可能會與我們的合作伙伴共享,以便處理付款及送貨、以及處理相關服務及交易等事宜,以至用於數據分析用途以改善合作伙伴的營運、服務或產品。

If you create a user account with us, your personal information may be shared with our partners for the purpose of processing payments and deliveries, processing related services and transactions, and for data analysis purposes to improve the partners' services. operations, services or products.

 

(b) 服務供應商 / Service Provider

 

閣下的個人資料可能會與我們或任何成員的服務供應商(包括代理及承包商)共享,該等供應商將代我們處理個人資料,以助管理並營運本電子商務服務、核證身份、進行概況剖析及數據分析/處理、處理訂單及付款、安排送貨、進行促銷活動、幫助匯整或暱名化個人資料,或執行上述任何用途。此類供應商包括資訊科技供應商、後勤辨公室與前端或附屬服務供應商、電話中心營運商及促銷代理商、資料管理及分析服務供應商,以及客戶聯絡服務。我們之服務供應商可能會就上述任何目的,代我們聯絡閣下。

Your personal data may be shared with us or any member's service providers (including agents and contractors) who will process the personal data on our behalf to help manage and operate this e-commerce service, verify identity, conduct Profiling and data analysis/processing, processing orders and payments, arranging deliveries, running promotions, helping to compile or nickname personal data, or for any of the purposes listed above. Such suppliers include information technology providers, back-office and front-end or ancillary service providers, call center operators and promotional agents, data management and analysis service providers, and customer contact services. Our service providers may contact you on our behalf for any of the above purposes.

 

我們僅會使用可信的服務供應商。該等供應商對我們及/或其聯屬公司負有保密責任,僅可按照本私隱政策來使用閣下的個人資料。

We only use trusted service providers. These suppliers have a duty of confidentiality to us and/or their affiliates and may only use your personal information in accordance with this Privacy Policy.

 

(c) 政府與監管當局 / Government and Regulatory Authorities

 

本私隱政策受中華人民共和國香港特別行政區(「香港」)法律管限。我們若認為任何資料私隱法律適用於我們,即會致力按照其規定而處理閣下之個人資料。閣下的個人資料可能會與監管當局、法院及其他政府機構分享,以遵守任何法律或監管規定、命令或要求。關於本私隱政策條款及條件的任何爭議應受香港法院的專屬司法管轄權。

This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). If we consider that any data privacy laws apply to us, we will endeavor to process your personal data in accordance with their requirements. Your personal data may be shared with regulatory authorities, courts and other government bodies to comply with any legal or regulatory requirements, orders or requirements. Any dispute regarding the terms and conditions of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

 

8. 閣下有權隨時向我們的保障資料主任發送電郵,以存取及更正閣下由我們持有的個人資料,電郵地址為wahching2021@gmail.com

You have the right to access and correct your personal data held by us at any time by emailing our Data Protection Officer at wahching2021@gmail.com

 

(a) 為確保閣下的個人資料盡量準確,閣下的個人資料如有任何變更,請發送電郵至上述電郵地址,以知會我們。

To ensure that your personal information is as accurate as possible, please inform us of any changes to your personal information by sending an email to the above email address.

 

(b) 拒收直銷通訊 / Opt out of direct marketing communications

 

閣下可透過以下途徑,隨時要求我們停止將閣下之個人資料用於發送促銷通訊,亦可自訂如何接收我們的促銷通訊:

 

•    更改閣下的使用者帳戶設定;或

•    按照我們所發送促銷通訊中的退訂指示。

 

You can ask us to stop using your personal information for sending promotional communications at any time through the following channels, and you can also customize how to receive promotional communications from us:

 

Change your user account settings; or

Follow the unsubscribe instructions in any promotional communications we send.

 

9. 聯絡我們 / Contact us

 

閣下如對本私隱政策有任何疑問或意見,可聯絡我們電郵地址為wahching2021@gmail.com 

If you have any questions or comments about this privacy policy, you may contact us at the email address: wahching2021@gmail.com


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